From enabling conversational product searches to equipping service reps with real-time insights for issue resolution, AI can ...

AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

Infosys and Adobe have announced a strategic collaboration to jointly transform the marketing life cycle of global brands with AI. Together, they will ...

BigMotion.ai is at the forefront of transforming user-generated content with its innovative platform. Artificial intelligence ...

This innovative solution connects the vast array of business or individual data in a way that allows artificial intelligence ...

Major enterprise brands like Unilever and Carter's are consolidating their messaging channels with Attentive, achieving significant gains in campa ...

Infosys Aster and Adobe’s marketing tools will help marketers create personalised, data-driven customer journeys.

Built on Microsoft Azure OpenAI in Foundry Models, CXOP uses intelligent AI agents to orchestrate personalized customer journeys across channels like WhatsApp, RCS, and web chat. These agents ...

Global cloud communications platform Infobip today announced its Conversational Experience Orchestration Platform (CXOP) — a ...

Increasing need for personalized customer engagement boosts demand for real-time monitoring and journey optimization platforms across industries. Do you have any specific queries or need any ...

OvationCXM, a global leader in customer experience management (CXM), today announced its inclusion in FinTech Global's prestigious 2025 AIFintech100 list. OvationCXM's innovative application of ...

To stay competitive and better serve their customer base, financial institutions (FIs) must urgently reimagine their customer ...