What agentic AI may well accelerate is the commoditization of e-commerce. It shifts power away from brand equity and toward ...

State Grid, PetroChina and Haier ranked the top three, with 135 Chinese brands valued at more than 100 billion RMB NEW YORK ...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalised experiences for leading brands, ...

New CEO. Fresh brand identity. While NiCE redefines itself around Agentic AI, what bets are the contact center industry ...

"They're really good hires, especially when you add them to a nontechnical team and up-skill the rest of the organization," ...

Despite AI investment and demonstrated operational benefits, consumer trust remains fragile Research reveals trust and personalisation are pivotal to consumer buy-in with AI Twilio (NYSE: TWLO), the ...

CEEK has incorporated AI tools that help you create and even interact with fans in your own authentic voice, so you can ...

Meta is doubling down on its generative AI ambitions for advertisers and agencies, introducing a new suite of features aimed at improving campaign performance and enhancing brand creativity, all ...

Even if we are not changing our jobs, our jobs are changing on us, said Aditi Jha, Board Director, Head: Legal & Government ...

From Kansas to Cannes, the VML CEO’s journey blends AI, transformation and heartland values – now positioning him as a ...