Zoom recently launched its Contact Center solution in India, allowing customers to engage with businesses across multiple ...

Infosys and Adobe have announced a strategic collaboration to jointly transform the marketing life cycle of global brands with AI. Together, they will ...

Alibaba Group (NYSE: BABA and HKEX: 9988) and SAP SE (NYSE: SAP) recently announced a strategic partnership to jointly ...

The Singtel executive said that AI is being embedded into the telco’s operations, customer care and business models.

Sprout Social's mission is to help organizations – such as Coupa, also a Sprout customer – unlock the true value and power of social. As Sprout helps businesses make smarter, ...

Supermetrics, the leading Marketing Intelligence Platform, announced today the acquisition of Relay42, a leading, real-time Customer Data Platform (CDP). The acquisition positions Supermetrics' as the ...

OvationCXM, a global leader in customer experience management (CXM), today announced its inclusion in FinTech Global's prestigious 2025 AIFintech100 list. OvationCXM's innovative application of ...

The hidden costs multiply from there: decision paralysis as executives question every AI recommendation, expensive systems ...

AI is fundamentally reshaping financial services, driving a shift from reactive to predictive and proactive banking. From ...

New AI technology is not just a business shift; it's a societal one. There are real ethical and social implications we still ...

Vendor templates. Off-the-shelf white-label apps promise speed but deliver sameness; their design systems serve dozens of ...