From enabling conversational product searches to equipping service reps with real-time insights for issue resolution, AI can ...

This innovative solution connects the vast array of business or individual data in a way that allows artificial intelligence ...

Infosys and Adobe have announced a strategic collaboration to jointly transform the marketing life cycle of global brands with AI. Together, they will ...

Infosys Aster and Adobe’s marketing tools will help marketers create personalised, data-driven customer journeys.

Global cloud communications platform Infobip today announced its Conversational Experience Orchestration Platform (CXOP) — a ...

Global cloud communications platform Infobip today announced its Conversational Experience Orchestration Platform (CXOP) — a ...

Increasing need for personalized customer engagement boosts demand for real-time monitoring and journey optimization platforms across industries. Do you have any specific queries or need any ...

Major enterprise brands like Unilever and Carter's are consolidating their messaging channels with Attentive, achieving significant gains in campa ...

AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

OvationCXM, a global leader in customer experience management (CXM), today announced its inclusion in FinTech Global's prestigious 2025 AIFintech100 list. OvationCXM's innovative application of ...

Infosys (NSE: INFY), (BSE: INFY), (NYSE: INFY), a global leader in next-generation digital services and consulting, and Adobe ...

To stay competitive and better serve their customer base, financial institutions (FIs) must urgently reimagine their customer ...